Expert Upwork Review 2018

Whether a job recruiter or job seeker, TheTop10Sites reviews and compares the best freelance sites. Explore the top freelance sites matching openings to freelance workers with speedy service and high success rates.

Overview

Founded in 2002, Upwork (formerly oDesk) specializes in coordinating hiring between employers and freelance workers in a large range of fields including web development, writing, design, administrative, customer service, sales, marketing, and customer service industries.

Upwork offers an easy to use digital platform connecting employers and freelancers the world over. Upwork offers clients an abundance of resources for finding and employing freelancers, tracking project progress and managing their budget and payroll, including customizable settings and payroll solutions.

Features

As one of the premier freelancer sites, Upwork is a recommended choice for clients who are looking for freelancers in a range of sectors including web development, writing, design, administrative, customer service, sales, marketing, and customer service. Upwork is favored for its ease of use and large amount of job positions posted.

Posting a job on Upwork is an easy and simple process. Clients will be asked to fill in job requirements and can filter out candidates on the basis of desired experience level, minimum feedback score and English level. Upwork does experience some issues in saving profile information and other errors while using the site.

Upwork makes it easy for job recruiters to communicate with freelancers through the Upwork messaging system for sharing and collaboration. On the other hand, freelancers can easily peruse job postings according to industry and other parameters.

Upwork clients can enjoy the service’s extensive resource center designed to equip clients with all of the tools they need to hire freelancers, control their budgets, including a tool that allows clients to track project progress and hours worked and payroll solutions that are helpful in controlling and customizing your budget.

Pricing

Freelancers pay a 10% service fee per project to Upwork. If, for example, a freelancer gets paid $20, Upwork takes $2 as a service charge. In the Upwork Pro Plan, the job recruiter pays $149 monthly fee and 10% of the invoice.

Customer Support

In order to contact Upwork for support, customers can call the toll-free number or send an email. Upwork also provides their mailing address. Upwork also provides an online help center with tips for recruiters and job seekers as well as information about their service.

UpworkUpwork Pro
Price Free $149.00 per month
Featured Projects
Customized Budget
Free Job Post
Project Tracker
Business, Accounting, & Legal
IT & Software
Web Development
Design
Mobile
Sales & Marketing
Writing
Translation

Video Review

Joe Schwartz | Freelancer Sites Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Pros
  • Free plan for clients
  • Many job postings
  • Payroll management
Cons
  • 10% fee for freelancers
  • Site errors
Bottom Line
Provides tools for job recruiters to hire and pay freelancers in a variety of sectors from web development, to sales and customer service industries.
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